Privacy Policy
Please read these policies carefully before using The Cheesecake Bar's website and services.
Introduction
The Cheesecake Bar ("we," "us," or "our") operates this website to share information about our cheesecakes, take orders, and connect with our customers in Bali. This Privacy Policy explains what information we collect when you visit our site, how we use it, and the choices you have.
Information We Collect
We collect information in the following ways:
- Information you provide directly: when you use our order/inquiry form, we collect your name, phone number, and any message or order details you enter. This information is sent to us via WhatsApp so we can respond to your order or inquiry.
- Automatically collected information: like most websites, our site may use standard web technologies (such as cookies from embedded services like Google Maps or fonts) that can collect basic technical data, such as your browser type and general usage patterns.
- Communications: if you contact us directly via WhatsApp, email, Instagram, or TikTok, we receive whatever information you choose to share in that conversation.
How We Use Your Information
We use the information we collect to:
- Process and respond to your orders and inquiries
- Communicate with you about your order, our menu, or promotions you've asked about
- Improve our website and the experience of visitors
- Maintain the security and proper functioning of our site
Sharing of Information
We do not sell your personal information. We only share information with:
- Service providers that help us operate our website or fulfill orders (for example, WhatsApp, used to receive your order messages)
- Authorities, if required to do so by law
Cookies and Third-Party Content
Our site embeds third-party content, such as Google Maps and web fonts, which may set their own cookies or collect data according to their own privacy policies. We encourage you to review the privacy practices of these third-party providers.
Data Retention & Security
We retain the information you share with us for as long as needed to respond to your inquiry or fulfill your order, and to maintain reasonable business records. We take reasonable measures to protect your information, though no method of transmission over the internet is completely secure.
Your Choices
You may choose not to provide certain information, though this may limit our ability to process your order or respond to your inquiry. You can also contact us at any time to ask what information we hold about you or to request that it be deleted.
Children's Privacy
Our website is not directed at children, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please reach out to us:
The Cheesecake Bar - Bali
Park23 Creative Hub, Jl. Kediri No.27, Kuta, Badung, Bali 80361, Indonesia
Email: hello@thecheesecakebar.com
WhatsApp: +62 811 9000 0920